tekiemei
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Joined : 20 Apr 2008
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Job/hobbies : computer and Stuff
Humor : Give me a mirror and I'll tell you who is the fairest of them all :)
|  Subject: Determining Software issue or error  Mon Apr 21, 2008 2:15 am | |
| Determining Software issue or error
Errors generated by software programs can cause a computer to reboot unexpectedly or without warning. If you are running Windows XP see the below section "For Windows XP users" before continuing.
If you are not running Windows XP or following the below steps still cause your computer to reboot without warning. Boot your computer into Safe Mode, and let the computer run in Safe Mode.
*To get into the Windows 2000 / XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.
If the computer is still rebooting in Safe Mode the issue is likely not software related but something else. If the computer is not rebooting in Safe Mode it is likely you have software related issue. I would recommend you run the basic troubleshooting for your operating system (Windows).
For Windows XP users
Windows XP is designed to automatically reboot each time an error occurs such as a BSoD. Although this may be nice for errors that do not occur often, users who have a re-occurring error may wish to identify the error to troubleshoot it. Below are the steps on how this feature can be disabled and enabled in Windows XP.
1. From the desktop right-click on My Computer.
2. Click the Properties option.
3. In the System Properties window click the Advanced tab.
4. In Advanced click the Settings button under Startup and Recovery.
5. In the Startup and Recovery window uncheck the Automatically restart check box.
6. Click Ok.
Now if the computer generates and error it should not automatically restart and enable you to display any errors your computer may be experiencing.
Best,
Tekiemei
website: www.freewebs.com/techymei |
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